Frequently Asked Questions
Is ISI Mark certification mandatory for all products?
What is the validity period of the ISI Mark license, and how can it be renewed?
Does BIS conduct factory inspections before granting the ISI Mark license?
If my product has been rejected, can I reapply for ISI Mark certification?
Yes, manufacturers can reapply after addressing the reasons for rejection, which might involve changes in product design, quality control, or manufacturing processes to meet BIS standards.
What happens if my product fails quality checks after getting the ISI Mark?
BIS may suspend or cancel the ISI Mark license if a product fails quality checks. This could lead to a recall and potential legal penalties. Manufacturers are encouraged to maintain strict quality control to avoid these issues.
What does it mean if a product has an ISI Mark?
It means that the product has been tested and certified by BIS to meet specific safety and quality standards. ISI Mark products are generally safer and more reliable than uncertified alternatives.
Can I file a complaint if I suspect a product with an ISI Mark is not genuine?
Yes, you can file a complaint with BIS if you suspect that an ISI-marked product does not meet the claimed standards or if you doubt the authenticity of the ISI Mark.
Is an ISI Mark product always better than a non-ISI product?
For products where an ISI Mark is mandatory, certified items have been tested for specific safety and quality standards, offering greater assurance of quality. However, for items not requiring an ISI Mark, other factors may affect quality.
How can I know which products need an ISI Mark?
BIS publishes a list of products that require mandatory ISI certification. You can check the BIS website or contact them directly for an updated list of products that require certification.
Where can I find the list of ISI-certified manufacturers?
BIS maintains a directory of ISI-certified manufacturers on its website. You can search for certified manufacturers by product type, location, and license number.
Are there penalties for companies selling products without an ISI Mark if it’s required?
Yes, selling products without the required ISI Mark is illegal, and companies can face fines, product recalls, and other penalties for non-compliance.
Can imported products have an ISI Mark?
Yes, imported products requiring mandatory certification must have an ISI Mark to be legally sold in India. Importers can apply for certification with BIS, and products will undergo testing and inspection to verify compliance.
Does the ISI Mark guarantee that the product will never have issues?
While the ISI Mark indicates compliance with safety and quality standards, it does not guarantee that the product will never have issues. It does, however, significantly reduce the risk of issues and assures that the product meets regulated quality standards.